Strategic Thinking,
Built for Growing Businesses
I’m Tiffany, founder of Plan Gloss Business Consulting.
With 20+ years of experience in Marketing, Communications, Operations, and Customer Experience, I partner with ambitious business owners to bring their biggest visions to life.
Together, we move beyond the day-to-day noise and create space for clarity, strategy, and meaningful progress. Whether you’re ready to refine your brand, expand your impact, or finally see your ideas take flight, I help transform your goals into action, so you can lead your business with confidence, creativity, and pride.
Learn more about my experience & connect on LinkedIn
Put Years of Practical Experience To Work For You
20+ Years in
Marketing & Customer Experience
Corporate leadership experience across communications, CX, and performance strategy.
Led National Customer Service Team
of 80+
Oversaw 750,000+ annual interactions with structured KPIs and performance standards.
Directed
Multi-Million Dollar
Programs
Led cross-functional initiatives with defined budgets, governance, and measurable outcomes.
+40 Point Satisfaction Lift & 7× More Feedback
Turned voice-of-customer data into action, dramatically improving experience.
120+ Milestones Delivered in 12 Months
Appointed to lead a high-visibility corporate transition, delivered on time and within budget.
The Plan Gloss Blueprint for Business Growth
1
GET
CLEAR
Define who you want to reach, what sets you apart, and where your current marketing may be missing the mark.
2
FOCUS
EFFORTS
Identify the channels and initiatives that will generate meaningful visibility, not just noise or disconnected activity.
3
EXECUTE CONSISTENTLY
Implement aligned messaging and systems so your marketing works together and supports measurable growth.
4
BUILD
MOMENTUM
Track performance, refine efforts based on what’s working, and strengthen your visibility so attention turns into customers.
Where Strategy Meets Passion
I’m not just a consultant, I’m a business owner too.
Whether it’s building Plan Gloss Business Consulting or designing detailed travel tools for my Etsy shop, I understand what it means to create something from the ground up. The ideas, the decisions, the self-doubt, the execution, and the constant balancing act of doing it all.
My travel shop is both an outlet for my love of travel and a sandbox for my creativity. It’s where I experiment with structure, storytelling, user experience, and product design.
Every product is built with clarity, flow, and intention, the same way I approach strategy for my clients.
Because at the end of the day, whether I’m mapping out a city or a business, I’m designing experiences that help people move forward with confidence.